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Home Health Care & Hospice Services  - Referrals   


Hoosier Uplands Home Health Care/Hospice complies with applicable federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, age, disability, or sex.    

Hoosier Uplands Home Health Care/Hospice:

Provides free aid and services to people with disabilities to communicate effectively with us.

Provides free language services to people whose primary language is not English.

If you need these services, contact Debbie Coleman, Director of H.R.

If you believe that Hoosier Uplands Home Health Care or Hospice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person or by mail, fax, or email.

Debbie Coleman, Director of H.R.

500 West Main Street, Mitchell, IN  47446

Telephone Number:  1-800-827-2219 or GTE's TRS:  1-800-743-3333

Fax Number:  7-812-849-6785

Email:  dcoleman@hoosieruplands.org

If you need help filing a grievance, Debbie Coleman, Director of Human Resources is available to help you.

You can also file a civil rights complaint with the Indiana Civil Rights Commission (ICRC) by calling 1-800-628-2909 or filing electronically at in.gov/icrc/.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at:  https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or telephone at:

U.S. Dept. of Health and Human Services

200 Independence Avenue, Room 509F, HHH Building

Washington, D.C.  20201

1-800-368-1019, 1-800-537-7697 (TDD)

Espanol:  Hoosier Uplands Home Health Care/Hospice cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo.


  "The Choice of Hoosier Families for Generations!"
Care Coordinators

            Mandi Dersch, RN
Assistant Director/Clinical Manager
 Lori Williams, Home Health Intake Coordinator       

Amanda Bernet, RN, Home Health/Hospice Liaison
Hospice Patient Care Coordinator                  
Telephone & Fax
Call all referrals to the Mitchell office at (812) 849-4447 or toll-free at 1-800-827-2219.
Following telephone referrals, documentation may be faxed to
Home Health at (812) 849-3068 or Hospice at (812) 849-0547.

Hoosier Uplands Nurses are available to answer your questions.  These knowledgeable and experienced nurses will explain which services are most appropriate for you.

All services are provided without regard to race, creed, national origin, color, sex, age, disability, gender identity, sexual orientation, sex stereotyping, veteran status or lifestyle.


Cheryl Boone, Hospice Billing/Accounts Receivable Manager and JoDeana McNabb, Director of Accounting Services

Medicare for Home Health Patients

Clients must be homebound, have a skilled need for nursing, physical, speech, or ongoing
occupational therapy. Home care aides, medical social services, and medical supplies
necessary to the plan of care, are covered only when skilled services are involved.

Medicaid for Home Health Patients

Home Health starts immediately following hospitalization, if the discharging M.D.
documents an order for home health services. When there has been no hospitalization,
prior authorization must be obtained from Medicaid. Services may not begin until
approval is obtained. Indiana Medicaid Managed Care, requires home care
authorization by Primary Care Case Management, (PCCM), or Risk Based Managed Care, (RBMC).

Hospice Medicare/Medicaid Benefit

If ordered on the Hospice plan of care, nursing, personal care, social services,
spiritual counseling, short-term inpatient stays for caregiver respite, symptom control,
medication, medical equipment/supplies, continuous home care during brief periods of crisis,
therapy, and dietary consultation are covered by a per diem payment.

Commercial Insurance

Employer and private insurance plan, home health care and along with fee for service
or managed care coverage often covers Hospice. Per visit coverage, rather than per diem,
may limit the frequency and type of service covered. The Care Coordinator contacts the
insurance company to verify coverage and negotiates care arrangements with
insurance case managers, when necessary. The client is informed of insurance benefits,
deductibles, and co-payment responsibilities.

Private Pay

Clients may arrange with the billing department for private pay services.
Hoosier Uplands will work to find a funding source for those without
means to pay for needed services.